The scenario:
Several passengers on a chartered boat were drinking and making lewd and unwanted physical advances towards other passengers. The boat staff was alerted to the situation, but did nothing to approach the men causing the problem, simply told the women to ’stay away’ from the men. On a boat, the options for ‘avoiding’ were slim, and the behavior continued.
Does the charter service hold any accountability for the events, and are they required to provide a refund to the guests who were the target of the drunken advances?
When presented with the complaint, the owner said that the staff should have been told (which they were) and that regardless, they have a clause in their terms of service ‘protecting’ them from any liability.
Is a clause in their tos a protection for them from having to ensure the safety of their guests?
Sway,
It was not ‘unwanted cat calls’ it was drunken men making sexual advances, suggestions, and physically grabbing the arm of several women on board.
The staff was notified, and the behavior continued.
Laughter,
It went beyond annoyance.
In that situation, several of us were afraid, and did not feel safe. It was not being annoyed by some jerk, it was not that trivial.
I feel if the staff would have said something to them, the behavior may have been curbed, if they knew the staff wasn’t going to tolerate it.
